What to Do if You See a Patron Trying to Drive After Drinking

Let’s Talk Safety

Picture this: it’s a busy Friday night at your bar or restaurant. The atmosphere is electric, laughter fills the air, and the drinks are flowing. Suddenly, you notice a patron—maybe a familiar face from past visits—who’s clearly had one too many and is eyeing their keys. It’s a scenario that no server wants to face, right? So, what’s the best move to make when faced with this situation?

Your First Reaction Matters

You see the hesitation in their eyes and that slight wobble in their step. This is where the California Responsible Beverage Service (RBS) training really kicks in. The top answer in this scenario that every server should keep in their back pocket? It’s offering to call a taxi or ride-share service for them. Let me explain why this is the gold standard.

Offering to arrange alternative transportation shows that you not only care about their safety but also the safety of everyone else on the road. You’re stepping up as a protector in a high-stakes situation. It’s more than just a kindness; it’s fulfilling your responsibility as outlined in RBS training, where taking proactive measures in potentially risky situations is key to creating a culture of safety.

Why Other Options Fall Short

Now, you might wonder about those other options on the table. Insisting the patron stay until they're sober could lead to a major struggle. Ever had someone just dig their heels in, refusing to listen? Yeah, we’ve all been there. It’s uncomfortable, and not to mention, it often backfires.

Giving them just a glass of water might seem like a good idea, but it’s often not enough. Sure, hydration is important, but it doesn't negate the effects of alcohol immediately, and the individual might still think they can get behind the wheel. Ignoring the situation altogether? That’s a recipe for disaster—trust me on this one. Not only could it lead to severe consequences for your patron, but also you, the establishment, and the community at large.

Steps to Take

So here’s how to handle this situation:

1. Approach with Empathy: You’re not the police; you’re a concerned friend. A friendly, casual approach can go a long way.
2. Offer Choices: Rather than just saying, "You can’t drive," present the option of calling a ride for them. Make it easy to say yes.
3. Be Direct: If resistance arises, be gentle but firm. Let them know that you can’t let them drive—this isn’t just about rules; it’s about their well-being.
4. Involve Others if Needed: If they refuse all help, consider getting a co-worker involved to provide support. Two voices can be stronger than one!

The Bigger Picture

By addressing the situation head-on, you’re not just stopping one potentially drunk driver; you’re also setting a precedent for safety within your establishment. When patrons see servers taking their responsibilities seriously, it fosters a culture of accountability and respect for everyone in the venue. And really, who wouldn’t want to be part of a place that prioritizes safety over sales?

In Conclusion

Patrons appreciate having responsible staff members who watch their back. So the next time you find yourself in that tense moment, remember: If you’re ever faced with this dilemma, offering to call a taxi or ride-share service aligns with your training, promotes safety, and makes your establishment a better community space.

In the end, it’s all about making sure everyone walks out the door safely and without the burden of regret. So, stay vigilant and keep your patrons safe—because you’ve got their best interests at heart.